Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website located at www.alrightes.com and all services provided by Alright Engineering Solutions Pte Ltd (UEN: 202334030W), a company incorporated in Singapore with its registered office at 3791 Jalan Bukit Merah, #06-01, E-Centre @ Redhill, Singapore 159471 (“we”, “our”, “the Company”).

By accessing our website, submitting an enquiry, placing a quotation request, or engaging our services in any capacity, you (“the Client”, “you”) agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please do not use our website or services.

These Terms apply to all visitors, clients, vessel owners, ship managers, ship operators, and any other parties who interact with us in a professional or commercial capacity.

2. Scope of Services

Alright Engineering Solutions Pte Ltd provides a comprehensive range of maritime engineering services, including but not limited to:

• Marine Calibration — fixed and portable measurement equipment, ODME, OWS, gas detectors, pressure and temperature instruments
• Marine Automation & Control Systems — cargo pump control, fire alarm systems, IGG/IGS, BWTS, EGCS, CEMS, VFD, PCB repair and more
• Fire Fighting Appliances & Life-Saving Equipment (FFE/LSA) — inspection, servicing, certification, and supply
• Lifeboat, Davit & Winch Systems — annual inspection, testing, and re-certification per IMS 1206/Rev. 1
• Bridge Navigation & Communication Equipment — AIS, ECDIS, radar, GPS, EPIRB, gyrocompass, VHF, and more
• Ship Machinery, Hydraulic & Mechanical Services — main and auxiliary engine overhaul, turbocharger, fuel pump, and related repairs
• Hull Fabrication, ICCP, MGPS & Shaft Earthing Devices
• Ship Provisions, Spare Parts & Bond Stores — food, medicine, engine and deck stores
• Supply, installation, and repair of marine navigation and communication systems

The specific scope, deliverables, timelines, and pricing for any engagement will be defined in a written quotation or service agreement issued by the Company. In the event of any conflict between these Terms and a specific service agreement, the service agreement shall prevail.

3. Quotations, Orders & Acceptance

a) Quotations

All quotations issued by the Company are valid for 30 days from the date of issue unless otherwise stated. Quotations are subject to change without notice after the validity period expires. A quotation does not constitute a binding contract until it has been formally accepted by the Client and acknowledged in writing by the Company.

b) Order Acceptance

An order or service engagement is deemed accepted when the Client provides written confirmation (including email confirmation) of the quotation and the Company issues a written order acknowledgement. The Company reserves the right to decline any order at its sole discretion.

c) Scope Changes

Any changes to the agreed scope of work requested by the Client after order acceptance must be submitted in writing. The Company will assess the impact on cost and timeline and issue a revised quotation. Work on scope changes will not commence until written approval is received from the Client.

4. Payment Terms

a) Standard Payment Terms

Unless otherwise agreed in writing, payment is due within 30 days from the date of invoice. For new clients or high-value projects, the Company may require a deposit of up to 50% of the total quoted value prior to commencement of work.

b) Late Payment

The Company reserves the right to charge interest on overdue invoices at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower), calculated from the due date until the date of full payment. The Company also reserves the right to suspend ongoing services in the event of non-payment.

c) Disputed Invoices

If you dispute any portion of an invoice, you must notify us in writing within 7 days of receipt, specifying the nature of the dispute. Undisputed portions of the invoice remain payable by the original due date.

d) Taxes

All quoted prices are exclusive of applicable taxes, duties, and levies (including GST where applicable) unless expressly stated otherwise. Such taxes will be added to the invoice at the prevailing rate.

5. Client Obligations

To enable the Company to deliver services effectively and safely, the Client agrees to:

• Provide accurate, complete, and timely information regarding the vessel, equipment, and service requirements
• Ensure safe and unobstructed access to the vessel and relevant equipment at the agreed time
• Ensure that all necessary permits, approvals, and port clearances are obtained prior to service commencement
• Provide a safe working environment that complies with applicable health, safety, and environmental regulations
• Inform the Company of any known hazards, defects, or unusual conditions on the vessel that may affect service delivery
• Ensure that competent vessel crew or representatives are available to assist and liaise with our technicians during the service
• Promptly review and approve any deliverables or reports submitted by the Company

Failure to meet these obligations may result in delays, additional costs, or suspension of services. The Company shall not be liable for any losses arising from the Client’s failure to meet its obligations under this section.

6. Limitation of Liability

a) General Limitation

To the fullest extent permitted by law, the Company’s total liability to the Client for any claim arising out of or in connection with the provision of services — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total fees paid by the Client for the specific service giving rise to the claim in the 12 months preceding the date of the claim.

b) Exclusion of Consequential Loss

In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profit, loss of use of the vessel, loss of contracts, or any other indirect economic loss, even if the Company has been advised of the possibility of such damages.

c) Website Use

The Company makes no warranty that the website will be uninterrupted, error-free, or free of viruses. The Company is not liable for any damage to your computer system, data loss, or other harm resulting from your use of the website or downloading content from it.

d) Third-Party Products

Where the Company supplies equipment, spare parts, or products sourced from third-party manufacturers, the Company’s liability in respect of defects in such products is limited to the warranty terms provided by the original manufacturer. The Company will, where possible, pass through any applicable manufacturer warranties to the Client.

7. Warranties & Workmanship Guarantee

The Company warrants that all services will be performed with reasonable care and skill by qualified personnel in accordance with applicable industry standards, including IMO, SOLAS, and MARPOL requirements where relevant.

Unless otherwise agreed in writing, the Company provides a 90-day workmanship warranty on labour performed. This warranty does not cover:

• Damage caused by misuse, negligence, or unauthorised modification by the Client or vessel crew
• Normal wear and tear
• Defects in materials or equipment supplied by the Client
• Damage arising from operating conditions outside the equipment’s specified parameters
• Consumable items

Warranty claims must be submitted in writing within the warranty period, with a detailed description of the defect. The Company’s sole obligation under this warranty is to re-perform the defective service or, at its discretion, to issue a credit note for the value of the defective work.

8. Intellectual Property

All content on the website — including text, images, graphics, logos, product descriptions, technical documents, and service information — is the intellectual property of Alright Engineering Solutions Pte Ltd or its licensors and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this website without prior written permission from the Company, except for personal, non-commercial reference purposes.

Any technical reports, calibration certificates, service records, or other documents produced by the Company in the course of providing services remain the intellectual property of the Company until full payment has been received, after which ownership transfers to the Client.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed by the other party in connection with the services (“Confidential Information”), and not to disclose such information to any third party without prior written consent, except:

• Where disclosure is required by law, regulation, or court order
• To employees, subcontractors, or advisors who need to know the information to deliver the services and are bound by equivalent confidentiality obligations
• Where the information is or becomes publicly available through no breach of these Terms

This confidentiality obligation shall survive termination of any service agreement for a period of 3 years.

10. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under these Terms or any service agreement where such delay or failure results from events beyond the Company’s reasonable control, including but not limited to:

• Acts of God, natural disasters, floods, or extreme weather
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Port closures, vessel detention, or maritime authority restrictions
• Strikes, labour disputes, or supply chain disruptions
• Failure of third-party suppliers or subcontractors beyond the Company’s control

In the event of a force majeure, the Company will notify the Client as soon as practicable and both parties will work together in good faith to minimise the impact and agree on revised timelines.

11. Termination & Cancellation

a) Cancellation by Client

The Client may cancel a confirmed order by providing written notice to the Company. Cancellation charges will apply as follows:

• More than 72 hours before scheduled service commencement: no charge
• 24–72 hours before scheduled commencement: 25% of the quoted service value
• Less than 24 hours before scheduled commencement: 50% of the quoted service value
• After service has commenced: 100% of work completed plus any materials procured

b) Termination by Company

The Company reserves the right to immediately suspend or terminate services if the Client is in material breach of these Terms (including non-payment), if the working environment is deemed unsafe for our personnel, or if continuing the engagement would violate applicable laws or regulations.

12. Regulatory Compliance

The Company’s services are performed in accordance with applicable international maritime regulations and standards, including IMO conventions, SOLAS, MARPOL, and relevant class society requirements. Certificates and inspection reports issued by the Company are valid only for the scope and conditions described therein.

The Client is responsible for ensuring that the vessel and its equipment meet all applicable flag state, port state, and classification society requirements. The Company’s services do not constitute a guarantee of regulatory compliance beyond the specific scope of work performed.

The Company holds the following certifications: bizSAFE Star (Workplace Safety and Health Council, Singapore), ISO 45001:2018 (Occupational Health & Safety Management System), and ISO 9001:2015 (Quality Management System), as issued by Hawk Eye Certifications Private Limited.

13. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the website in any way that could damage, disable, or impair its operation
• Attempt to gain unauthorised access to any part of the website or its underlying systems
• Transmit any unsolicited commercial communications, malware, or harmful code
• Scrape, harvest, or collect user data from the website without our consent
• Misrepresent your identity or affiliation when using the website or contacting us

The Company reserves the right to restrict or terminate your access to the website at any time without notice if you breach these conditions.

14. Governing Law & Dispute Resolution

These Terms and any disputes or claims arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the Republic of Singapore.

In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, either party may refer the matter to mediation at the Singapore Mediation Centre (SMC) before commencing arbitration or litigation.

Any unresolved disputes shall be finally settled by arbitration in Singapore in accordance with the rules of the Singapore International Arbitration Centre (SIAC), and the award shall be final and binding on both parties.

15. General Provisions

Entire Agreement

These Terms, together with any applicable service agreement or quotation, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Waiver

The Company’s failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to in writing.

Assignment

The Client may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations to any affiliate or successor entity without the Client’s consent.

Amendments

The Company reserves the right to amend these Terms at any time. The updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the website or services after such changes constitutes acceptance of the new Terms.

16. Contact Us

For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us: